Privacy policy
Last updated: 1 March 2026
1. Who we are
Custody Note ("we", "us") provides a desktop application and this website for custody notes and legal aid workflows. This policy describes how we handle your personal data.
2. Data we collect
We may collect: (a) information you give us (e.g. email for trial or purchase, name if provided); (b) usage and technical data from this website (e.g. IP address, browser, pages visited); (c) payment-related data processed by our payment provider (e.g. Stripe); (d) data you enter or create in the Custody Note desktop app, which is stored locally on your device unless you choose to sync or export it.
3. How we use it
We use your data to: provide the service and trial; process payments; send transactional or licence-related communications; improve the product and website; and comply with legal obligations. We do not sell your personal data.
4. Legal basis and retention
We process data on the basis of contract, consent, or legitimate interest as appropriate. We retain data only as long as needed for those purposes or as required by law.
5. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your data, or to object to processing. Contact us (see Contact page) to exercise these rights.
6. Cookies and similar tech
This site may use essential cookies and similar technologies for operation and analytics. You can control non-essential cookies via your browser settings.
7. Changes
We may update this policy from time to time. The "Last updated" date at the top will change. Continued use of the site or app after changes constitutes acceptance.