Structured custody attendance notes, built for criminal defence work.
Custody Note helps criminal defence professionals record disclosure, client instructions, advice, interview notes and follow-up actions in a clear, consistent format.
- ✓Disclosure → advice → interview → outcome in one flow — so instructions and the interview record stay tied together.
- ✓Built for PACE custody work — not generic SaaS “documents” or meeting templates.
- ✓Offline at the station, PDF for the file, LAA-oriented billing fields when you are back online.
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The custody desk does not wait
Disclosure arrives in fragments, the client is anxious, and the clock to interview is running — while you are still scribbling half-sentences.
Time pressure
You prioritise disclosure and instructions; the attendance note becomes a job “for later” — often after midnight.
Messy notes
Half-captured disclosure and vague interview summaries do not help your firm file, counsel, or an LAA audit.
Missed detail
Bail conditions, RUI terms, and what was actually said in interview matter when the case returns months on.
Rewriting later
Dictation, Word templates, and generic apps mean retyping the same facts — or relying on memory.
Still writing attendance notes at 2am? — structured sections cut the rewrite loop.
Structured PACE attendance notes — built for UK police station work
Custody Note replaces handwritten scraps and inconsistent Word files with one structured record from the custody desk to sign-out: disclosure, client instructions, PACE interview, and bail, RUI, charge, or NFA. PACE custody, voluntary interviews, and telephone advice — guided sections so nothing material is missed. For criminal solicitors and accredited reps in England and Wales.
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Why defence teams switch to Custody Note
Disclosure → advice → interview → outcome
One structure that follows real custody flow — so nothing critical drops between the custody suite and the file note.
PACE-real sections, not generic notes
Headings that match UK police station work: disclosure, client instructions, interview summary, bail/RUI/charge — not “meeting minutes.”
Faster handover to file and billing
PDF export and LAA-oriented fields — same format every attendance for duty rota, own client, or rep work.
Why not Word, dictation, or a generic note app?
Custody Note is purpose-built for UK police station representation — not a blank page or a task list with a law firm logo.
| Approach | Limitation | Custody Note |
|---|---|---|
| Word templates | Static — you still assemble each section under pressure; easy to skip headings. | Guided PACE-real workflow; consistent structure every attendance. |
| Dictation | Slow loop; transcription errors on names, dates, and bail conditions. | Structured fields you complete at the station — export when ready. |
| Generic note apps | No disclosure / interview / custody outcome semantics; often cloud-only. | Offline-first; built for disclosure, instructions, interview, outcome. |
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Same attendance. Different outcome.
From messy notes to a single structured record you can defend and bill from.
Before
Handwritten scraps, inconsistent Word files, details missing under pressure.
With Custody Note
One structured record — PDF and billing fields in one place.
Inside the app
Records, structured notes, and export — built for how you work at the station.
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Who it's for
Whether you're a sole solicitor or part of a larger crime team, Custody Note matches how you actually work at the station.
Criminal defence professionals
Criminal defence solicitors (including duty rota work) who need defensible, structured notes after every police station visit.
Accredited reps
Police station representatives working under supervision who need speed without sacrificing completeness.
Defence firms
Teams standardising attendance notes, billing handover, and PDF output across fee earners.
Before vs after
Paper and generic notes vs structured, offline-first attendance notes.
| Area | Before | With Custody Note |
|---|---|---|
| Note capture | Scattered Word files, inconsistent headings | Structured sections for custody / voluntary / telephone |
| Connectivity | Cloud-only tools fail when the station Wi‑Fi drops | Offline-first — works without internet, syncs later |
| Handover | Retyping the same facts for billing and firm file | PDF export and billing-oriented fields in one place |
| Security | Plain-text notes on disk | AES-256 encrypted local database; optional UK-region backup |
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Built for real custody workflow
From the custody desk and disclosure slot through client instructions, PACE interview, and bail or charge outcomes.
Examples below are illustrative workflow scenarios — not verified reviews or outcome guarantees.
- ✓Built for UK criminal defence workflows
- ✓Product by Defence Legal Services Ltd — not a law firm
“Structured sections can help match how practitioners work in custody — without slowing note-taking at busy times.”
“Offline-first note-taking matters when custody suite Wi‑Fi is unreliable.”
“Structured fields may reduce retyping when handing attendance notes to billing.”
Built for criminal defence practice
Custody Note is developed by Defence Legal Services Ltd (trading as Police Station Agent) — focused on police station representation and tools that fit how practitioners work in custody, not generic SaaS templates.
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
How it works
Three steps from instruction to a record you can hand over with confidence.
- 1
Enter key details
Client, station, allegation, and attendance type — guided fields so nothing important is skipped.
- 2
Generate structured note
Work through custody, voluntary, or telephone workflows with PACE-oriented structure built in.
- 3
Export or save instantly
PDF for the firm file; billing and time recording when you are ready — all from one record.
Real-world workflow
Instruction → attendance → structured note → PDF to firm → billing prep — without retyping the same facts into five different places.
- 1Open or create a record for the custody or voluntary interview.
- 2Work through each section with guided fields — offline if needed.
- 3Export PDF for the firm file or peer review.
- 4Use billing and time-recording features to support your LAA workflow.
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Everything you need at the station
Purpose-built for police station work — not a generic note-taker.
Custody, Voluntary & Telephone
Full PACE-aligned forms for every attendance type, with section-by-section guidance.
Works Offline
Built for police stations with no internet. Your data saves locally and syncs when you reconnect.
PDF & Billing
Export attendance notes as PDF. LAA-oriented billing support, QuickFile invoicing, and disbursement tracking.
Encrypted & Backed Up
AES-256 local encryption. Optional encrypted cloud backup to AWS London. Sync across your devices (Windows; Mac where enabled) when enabled.
Quick Capture & Email
Log incoming calls instantly. Email officers from templates — disclosure, bail confirmations, follow-ups.
Firms, Reports & Authorities
Track instructing firms, generate monthly reports, and produce authority documents from your records.
About the product
About Custody Note
What is Custody Note?
Custody Note is a digital note-taking and workflow tool for criminal defence professionals. It helps structure police station attendance notes, disclosure summaries, client instructions, advice, interview notes and follow-up actions.
Who is Custody Note for?
Custody Note is designed for criminal defence solicitors, accredited police station representatives, litigators and legal teams involved in police station and pre-charge work in England and Wales.
What Custody Note does not do
Custody Note does not provide legal advice, replace professional judgment, create a solicitor-client relationship, or guarantee compliance with professional obligations. It does not record or transcribe interviews — it is a structured note-taking and workflow support tool.
Free police station attendance note template (UK)
Same section order practitioners use: attendance, disclosure, advice, interview, outcome — for Word or your case system. Enter your details below; we'll email the template. Prefer full automation? Use the free generator or start a Custody Note trial for guided workflows, PDF export, and billing support.
Upgrade to Custody Note for full automation — structured notes, offline use, and instant PDFs.
Still writing custody notes manually?
- Structured notes
- Works offline
- Instant PDF output
Guides for criminal defence practitioners
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Settings and Customisation in Custody Note
Custody Note's settings allow you to configure default values for your practice — firm name, billing preferences, and note defaults — so that each new attendance note starts with your information already in place.
Why Your Attendance Notes Would Fail an LAA Audit
Common reasons attendance notes fail LAA audits. Missing time entries, vague narratives, incomplete billing fields. How to fix them.
Start 30-Day Free Trial
Police station work is unpredictable. A 30-day free trial gives criminal defence professionals enough time to test Custody Note across real or typical attendances before deciding whether to continue. No credit card required.
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