The custody note app for freelance reps
Built for freelance police station representatives and criminal solicitors who attend stations on behalf of defence firms. LAA-compliant notes, time recording, firm billing, and PDF export—so you can focus on the client, not the admin.
No credit card for trial. Subscription only—cancel any time.
Built for freelance reps and solicitors
Whether you cover one firm or twenty, Custody Note tracks every attendance, records your time, and keeps your notes LAA-compliant and audit-ready—across every firm you work for.
- ✓Freelance police station representatives (accredited and probationary)
- ✓Freelance criminal solicitors attending police stations
- ✓Duty solicitors covering for criminal defence firms
- ✓Reps and solicitors billing multiple instructing firms
Everything a freelance rep needs
One desktop app for attendances, telephone advice, billing, and compliance.
Attendance, Tel Advice & Quick Capture
Record in-person attendances and telephone advice (INVB) from one home screen. Quick Capture lets you grab initial case details the moment you get the call.
Firm tracking & billing
Log which firm instructed each case. Track disbursements with VAT treatment, time recording, and LAA fee codes so you can bill every firm accurately.
LAA compliance
LAA outcome codes, stage reached, and fee codes built in. Structured notes and time records that meet Legal Aid Agency and audit requirements.
Custody record & PACE
1st, 2nd and 3rd PACE review times—due and actual—with notes. Arrest & detention, welfare and vulnerability tracked in one place.
Case & disclosure
Client details, offence picker with type-ahead search, disclosure and OIC fields. Reasons for advice and sufficient benefit test (LAA) built in.
PDF export & offline
Export notes to PDF for firms, clients and courts. Runs on your machine—works offline at the station with no internet needed.
See the app
A desktop app designed around the custody visit workflow.
Command centre — New Tel Advice, Quick Capture, and New Attendance in one place.
How it works
From the first call to billing the firm — four simple steps.
Quick Capture
Grab case details the moment you get the call.
Attend & Record
Full attendance notes, PACE reviews, and time recording at the station.
Export PDF
Generate a professional custody note with one click.
Bill the firm
Track each firm separately with accurate time and disbursements.
Incorruptible Cloud Backup
Your records are too important to risk. Cloud Backup encrypts your database on your machine and uploads it to a secure UK data centre with 90-day tamper protection. Nobody — not even us — can alter or delete your backups.
What reps are saying
“Custody Note has completely changed how I manage station visits. I used to spend hours typing up notes after the fact — now it’s all done at the station.”
Sarah M.
Freelance Police Station Rep, London
“Billing multiple firms was a nightmare. Now I just filter by firm and export — invoicing takes minutes instead of a whole afternoon.”
James T.
Criminal Duty Solicitor, Manchester
“The cloud backup gives me total peace of mind. I know my records are safe even if my laptop dies. And the encryption means client confidentiality is never at risk.”
Angela R.
Accredited Rep, Birmingham
Why freelance reps use Custody Note
Less admin, fewer compliance headaches, more time for clients.
Bill every firm accurately
Track which firm instructed each case, record time and disbursements with VAT, and export everything you need to invoice.
Your records, your machine
Data stays on your device. Export and back up when you choose—no firm or third party controls your files.
Works at any station
Runs offline with no internet needed. Use it at any police station without relying on Wi-Fi or mobile signal.
Stay LAA-compliant
Notes and time records that align with LAA outcome codes, stage reached, and audit expectations—ready when you need them.
Save hours every week
Structured templates, quick capture, and one-click PDF export mean less rework and no duplicate typing.
Simple pricing
Subscription only—no per-seat charges, no hidden fees, no firm approval needed. Cancel any time.
Ready to try Custody Note?
Download the app and start your 30-day free trial. No credit card required.