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Blog & Guides

Practical articles on police station representation, PACE, attendance notes, legal aid, and custody records — written for criminal defence solicitors and accredited representatives in England and Wales.

App Features

Settings and Customisation in Custody Note

Custody Note's settings allow you to configure default values for your practice — firm name, billing preferences, and note defaults — so that each new attendance note starts with your information already in place.

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Legal Aid

How Legal Aid Applies at the Police Station

Legal aid at the police station is unlike legal aid for court proceedings: it is not means-tested, it covers both telephone advice and physical attendance, and it operates through the duty solicitor scheme. Here is how it works in practice.

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App Features

Fees and LAA Billing in Custody Note

The Fees tab brings together all the time information from across the attendance note and presents it as a structured billing record. Here is how to use it to support your LAA police station claims.

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App Features

Recording the Outcome in Custody Note

Once the interview is complete, the custody sergeant will make a decision about the client's future. The Outcome tab in Custody Note captures that decision and the circumstances surrounding it.

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Custody Records

Common Mistakes in Custody Records

The custody record is an official document maintained throughout a suspect's detention. Mistakes — whether through carelessness or procedural failure — can have significant implications for a case. Here is what representatives should look for on arrival.

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App Features

The Consultation Tab: Recording Your Advice

The consultation with your client is the most legally sensitive part of any police station attendance. Custody Note's Consultation tab gives you a structured way to record the advice given without compromising privilege.

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PACE

Understanding PACE in Police Interviews

The Police and Criminal Evidence Act 1984 and its Codes of Practice form the legal framework for every police interview in England and Wales. Here is a concise guide to the provisions most relevant to police station representatives.

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App Features

How Custody Note Handles Disclosure

Disclosure at the police station is often limited and sometimes misleading. The Disclosure tab in Custody Note gives you a structured place to record exactly what was — and was not — provided by the investigating officers.

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Police Interviews

Do You Always Need a Solicitor in Interview?

The right to legal advice at the police station exists in all cases. But does every suspect need a solicitor present during interview? Understanding when legal representation is most critical helps clients make an informed decision.

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App Features

The Reference Section: Client and Case Details

The Reference section is the first tab in every Custody Note attendance note. It captures the identifying information that anchors the entire record — client details, the custody suite, investigating officers, and the alleged offences.

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App Features

A First Look at the Custody Note App

Custody Note is purpose-built attendance note software for criminal defence solicitors and accredited police station representatives. Here is what you see when you first open it.

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These articles are written for criminal defence practitioners and are intended as general information only. They do not constitute legal advice. Solicitors and accredited representatives should exercise their own professional judgment in each case.