Workflow examples

Illustrative scenarios describing how structured attendance notes can fit typical criminal defence workflows. These are anonymised examples for product context — not verified customer reviews, endorsements, or guarantees of outcomes.

Custody Note is a software product. This page does not provide legal advice and does not create a solicitor-client relationship.

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  I was still scribbling on pads after volatile night-duty arrests — now the sections walk me through disclosure, fitness, and advice in order. I’m out of the suite ten minutes faster on a busy shift, and the office actually gets something legible instead of my spider handwriting.

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  I cover three forces on a rota and custody Wi‑Fi is patchy at best. Custody Note runs offline, syncs when I’m back on a signal, and I’m not juggling different paper templates per station — one workflow wherever I’m booked.

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  We had too many ‘thin’ notes landing on billing that the LAA would query. The structured fields mean fee earners capture time, attendance, and advice in one place — fewer write‑offs and less back‑and‑forth with the certifier.

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  I’m newly accredited and was terrified I’d miss something after a long interview. The headings mirror what supervisors expect — disclosure, representations, PACE clock — so I’m learning what ‘good’ looks like while I’m still in the chair.

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  After a s.18 and lengthy interview I used to photograph pages and hope someone could read them. Now I export a PDF and email it from the car park — the fee earner had the full note before I was back on the road.

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  When the firm’s audited or we respond to a complaint, we need the same baseline from everyone. Custody Note gives us consistent sectioning across solicitors and reps, and exports we can file on the matter without retyping.