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Interview Notes: The Interview Section Explained

The Interview tab in Custody Note is where you record what happened in the police interview — the structure of questioning, the client's approach, and any issues arising during the interview itself.

Custody Note — interview section showing interview record
The Interview tab, capturing the structure and outcome of the police interview.

The police interview is usually the central event of a custody suite attendance. The Interview tab in Custody Note is designed to capture the key elements of what happened — before, during, and at the conclusion of the recorded interview.

Before the Interview Begins

The Interview tab opens with fields for the pre-interview stage:

  • Interview start time — time of entering the interview room
  • Interviewing officers — names and ranks of officers conducting the interview
  • Whether a prepared statement was given — and if so, a note of its contents (or a reference to a separate document)
  • The caution given — which version of the caution was administered

During the Interview

Custody Note does not transcribe the interview — that is what the audio recording is for. The Interview tab is for recording your notes on the conduct of the interview: the approach taken, the general subjects covered, any interruptions you made, and any issues that arose.

Fields in this section include:

  • Client's approach — no comment, answers given, mixed approach, or prepared statement only
  • Subjects covered by officers — the general areas of questioning
  • Representations made — any interventions you made during the interview, and the basis for them
  • Issues arising — anything that may require follow-up: oppressive questioning, failure to caution properly, new disclosure mid-interview

The No Comment Interview

Where a client exercises the right to silence, the Interview tab records the client's no comment answers as a category rather than requiring verbatim transcription. A note that records "client gave no comment answers throughout on legal advice" is sufficient as a record — the audio recording holds the detail.

Where a mixed approach was taken — answering some questions but not others — the Interview tab includes space to note which topics were addressed and which were declined, to the extent this is useful for the file.

After the Interview

The Interview section closes with fields for the end of the interview: time of conclusion, whether a further interview was notified, and any post-interview consultation that took place before the custody decision was made.

Note: This article is intended as general information for criminal defence practitioners in England and Wales. It does not constitute legal advice. Solicitors and accredited representatives should exercise their own professional judgment in each case. Law and practice may change; always verify current requirements with primary sources.