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Police station attendance note software UK

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Product editorial team — criminal defence workflow guidance for England and Wales. Content reviewed for general professional workflow accuracy; not legal advice.

Purpose-built Windows software for criminal defence solicitors and police station representatives who need consistent, structured attendance notes — not a generic notes app.

Custody Note custody attendance Section 1 of 9 — Case Reference & Arrival, with attendance type, file/matter ref, instruction/referral and time-of-instruction accordions, Within 45 mins of duty call dropdown, and instructing-firm picker
Section 1 — Case Reference & Arrival. UK-specific attendance-note software, with LAA, PACE and SRA-aligned structure.

At 2 a.m. in a busy custody suite, the last thing you need is a fragile Word template or fragmented paper notes. Custody Note is Windows 10+ desktop software designed around PACE custody, voluntary interviews, and telephone advice workflows used by defence teams across England and Wales.

Custody Note home screen with five workflow tiles — Custody Attendance, Voluntary Attendance, New Tel Advice, Quick Capture, Open Matters — and an Online / Backup queued / Local only status bar
The home screen — three UK-specific attendance types plus Quick Capture and Open Matters.

Why specialist software matters

General practice management systems rarely capture the granularity of a police station visit: reviews, disclosure, outcomes, time recording, and LAA-oriented fields. Custody Note gives you a section-by-section structure that mirrors how reps and solicitors actually work — so you can produce a coherent PDF attendance note and supporting billing information without retyping the same facts six times.

Custody Note custody attendance Section 5 of 9 — Disclosure & Evidence, with Disclosure Type dropdown, Disclosure Officer is OIC toggle, large Narrative / Disclosure Notes textarea, plus Templates and Timestamp shortcuts
Section 5 — Disclosure. Captured live in a Wi-Fi-free custody suite; sync queued for when you are back online.

Offline-first for real custody conditions

Wi‑Fi is unreliable in many stations. Custody Note stores your database locally on your laptop with strong encryption. You can continue working when the network drops; optional sync and backup features operate when connectivity returns.

Custody Note custody attendance Section 8 of 9 — Outcome, with Decision dropdown, Next Location, Next Date, Further attendance needed and Further follow-up needed
Section 8 — Outcome. Once the matter is finalised, the entire attendance exports as a single PDF for the file.

PDF export and professional handover

Export attendance notes to PDF for instructing firms, peer review, or your own file. You remain responsible for the accuracy and suitability of what you file — the software is a tool to assist professional work, not a substitute for judgment or supervision.

Custody Note Open matters office tasks dashboard with five KPI tiles — Total, Needs Docs, Needs Invoice, Invoiced, Uninvoiced Revenue — plus filters for client, firm, station and date range
Open Matters — practice-wide visibility for solicitors, reps and firms working in England and Wales.

Who it is for

If you are comparing options, start with our digital vs paper attendance notes guide and the LAA attendance notes explained page — then download the free trial.

Next steps

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