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What Must Be Included in Attendance Notes: The Definitive Checklist

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Product editorial team — criminal defence workflow guidance for England and Wales. Content reviewed for general professional workflow accuracy; not legal advice.

A section-by-section checklist of what should appear in every police station attendance note. Use it as a quality-control reference before you close any record.

Custody Note custody attendance Section 1 of 9 — Case Reference & Arrival, with attendance type, file/matter ref, instruction/referral and time-of-instruction accordions, Within 45 mins of duty call dropdown, and instructing-firm picker
Section 1 — Case Reference & Arrival. The required fields list, as it actually appears in the app.

For the complete guide, see Police Station Attendance Notes (UK Guide).

Custody Note custody attendance Section 1 of 9 — Case Reference & Arrival, with attendance type, file/matter ref, instruction/referral and time-of-instruction accordions, Within 45 mins of duty call dropdown, and instructing-firm picker
Section 1 — UFN, file ref, DSCC number, instructing firm, instruction time and the 45-minute test.

1. Case identifiers

The DSCC reference links to your LAA claim. The custody record links to the custody officer's log. The fee earner reference ensures the billing team can match the note to the matter.

Custody Note custody attendance Section 2 of 9 — Journey to Station, capturing departure time, mode of travel, and arrival at the custody suite
Section 2 — Journey to Station. Departure time, mode of travel, arrival at the custody suite.

2. Notification and arrival

Establishes the travel and waiting timeline for billing. Arrival time marks the start of your presence at the station.

Custody Note custody attendance Section 5 of 9 — Disclosure & Evidence, with Disclosure Type dropdown, Disclosure Officer is OIC toggle, large Narrative / Disclosure Notes textarea, plus Templates and Timestamp shortcuts
Section 5 — Disclosure. Type, officer, narrative and timestamp — every required field captured by name.

3. Disclosure

This is the most commonly under-recorded section. Your disclosure note is critical if the case goes to trial and the prosecution relies on evidence not disclosed at the police station stage.

Custody Note custody attendance Section 6 of 9 — Consultation (Attend on Client), with grouped tickbox checklists under Conflict & Independence, Advice to Client, Client Understanding, and Custody Record & Disclosure
Section 6 — Consultation. Tickbox checklists for conflict, advice, client understanding and custody-record review.

4. Consultation

Custody Note custody attendance Section 7 of 9 — Interview, with Quick fill interview dropdown, warning that notes are not verbatim, plus Interview 1 fields for Start Time (Now button), Those present, Client cautioned, and Interview Notes textarea
Section 7 — Interview. Prepared statements are a Quick fill option that records caution status and content separately.

5. Prepared statement (if used)

Custody Note custody attendance Section 7 of 9 — Interview, with Quick fill interview dropdown, warning that notes are not verbatim, plus Interview 1 fields for Start Time (Now button), Those present, Client cautioned, and Interview Notes textarea
Section 7 — Interview. Multiple interviews, breaks, and times all captured separately within one section.

6. Interview

For detailed guidance on this section, see Police Station Interview Notes Best Practice.

Custody Note custody attendance Section 8 of 9 — Outcome, with Decision dropdown, Next Location, Next Date, Further attendance needed and Further follow-up needed
Section 8 — Outcome. Decision, next location, next date, further attendance and follow-up.

7. Outcome and next steps

Custody Note custody attendance Section 9 of 9 — Time Recording & Fees, with Departure & Return times (departure from station, arrival office/home, multiple journeys), Waiting Time start and end with Now buttons, and Waiting time notes
Section 9 — Time Recording & Fees. Departure, return, waiting time, multiple journeys — aggregated for the LAA claim.

8. Time summary

For how this feeds into your LAA claim, see Attendance Notes for Legal Aid Billing.

Custody Note Open matters office tasks dashboard with five KPI tiles — Total, Needs Docs, Needs Invoice, Invoiced, Uninvoiced Revenue — plus filters for client, firm, station and date range
Open Matters — the dashboard view of every billing-relevant field across the practice.

9. LAA billing fields (where applicable)

Custody Note custody attendance Section 3 of 9 — Custody Record, with custody number, custody record read confirmation, and Client Details from Custody Record (title, name, DOB, gender)
Section 3 — Custody Record. Custody-specific fields layered on top of the universal sections.

Additional sections for custody attendances

Custody Note All Records search page with status filters (All, Drafts, Finalised, Archived, Deleted), type filter, sort order, and a single search box for client, UFN, station, custody number or date
All Records — every attendance you have written, with the same checklist applied, end to end.

Use this checklist every time

Print this page and keep it with your working materials, or use software that builds the checklist into the workflow. Custody Note includes every section above as guided fields — so nothing is skipped, even at 3am in a busy custody suite.

Every section above, built into guided fields.

Custody Note prompts each section in sequence — offline, encrypted, with instant PDF export. 30-day free trial, no credit card.

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