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What must be included in a police station attendance note

By . Published . Updated .
Criminal defence solicitor in England and Wales. General guidance on police station work. It isn't legal advice.

A section-by-section checklist of what should appear in every police station attendance note in England and Wales. Use it as a quality-control check before you close any record, or print it for the station.

The checklist at a glance

Every police station attendance note should cover these nine sections:

  1. Case identifiers
  2. Notification and arrival
  3. Disclosure
  4. Consultation and advice
  5. Prepared statement (if used)
  6. Interview
  7. Outcome and next steps
  8. Time summary
  9. LAA billing fields

Custody attendances need extra detention and welfare sections. New to the term? See what an attendance note is.

Disclaimer: Professional workflow aid only. Not legal advice. Adapt it to your firm's standards and the Standard Crime Contract.

Custody Note custody attendance Section 1 of 9: Case Reference & Arrival, with attendance type, file/matter ref, instruction/referral and time-of-instruction accordions, Within 45 mins of duty call dropdown, and instructing-firm picker
Section 1: Case Reference & Arrival. The required fields list, as it actually appears in the app.

1. Case identifiers

The DSCC reference links to your LAA claim. The custody record links to the custody officer's log. The fee earner reference ensures the billing team can match the note to the matter.

Custody Note custody attendance Section 2 of 9: Journey to Station, capturing departure time, mode of travel, and arrival at the custody suite
Section 2: Journey to Station. Departure time, mode of travel, arrival at the custody suite.

2. Notification and arrival

Establishes the travel and waiting timeline for billing. Arrival time marks the start of your presence at the station.

Custody Note custody attendance Section 5 of 9: Disclosure & Evidence, with Disclosure Type dropdown, Disclosure Officer is OIC toggle, large Narrative / Disclosure Notes textarea, plus Templates and Timestamp shortcuts
Section 5: Disclosure. Type, officer, narrative and timestamp. Every required field has its own box.

3. Disclosure

This is the most commonly under-recorded section. Your disclosure note is critical if the case goes to trial and the prosecution relies on evidence not disclosed at the police station stage.

Custody Note custody attendance Section 6 of 9: Consultation (Attend on Client), with grouped tickbox checklists under Conflict & Independence, Advice to Client, Client Understanding, and Custody Record & Disclosure
Section 6: Consultation. Tickbox checklists for conflict, advice, client understanding and custody-record review.

4. Consultation and advice

Custody Note custody attendance Section 7 of 9: Interview, with Quick fill interview dropdown, warning that notes aren't verbatim, plus Interview 1 fields for Start Time (Now button), Those present, Client cautioned, and Interview Notes textarea
Section 7: Interview. Prepared statements are a Quick fill option that records caution status and content separately.

5. Prepared statement (if used)

Custody Note custody attendance Section 7 of 9: Interview, with Quick fill interview dropdown, warning that notes aren't verbatim, plus Interview 1 fields for Start Time (Now button), Those present, Client cautioned, and Interview Notes textarea
Section 7: Interview. Multiple interviews, breaks, and times all captured separately within one section.

6. Interview

For detailed guidance on this section, see Police Station Interview Notes Best Practice.

Custody Note custody attendance Section 8 of 9: Outcome, with Decision dropdown, Next Location, Next Date, Further attendance needed and Further follow-up needed
Section 8: Outcome. Decision, next location, next date, further attendance and follow-up.

7. Outcome and next steps

Custody Note custody attendance Section 9 of 9: Time Recording & Fees, with Departure & Return times (departure from station, arrival office/home, multiple journeys), Waiting Time start and end with Now buttons, and Waiting time notes
Section 9: Time Recording & Fees. Departure, return, waiting time, multiple journeys, all added up for the LAA claim.

8. Time summary

For how this feeds into your LAA claim, see Attendance Notes for Legal Aid Billing.

Custody Note Open matters office tasks dashboard with five KPI tiles (Total, Needs Docs, Needs Invoice, Invoiced, Uninvoiced Revenue) plus filters for client, firm, station and date range
Open Matters: the dashboard view of every billing-relevant field across the practice.

9. LAA billing fields (where applicable)

Custody Note custody attendance Section 3 of 9: Custody Record, with custody number, custody record read confirmation, and Client Details from Custody Record (title, name, DOB, gender)
Section 3: Custody Record. Custody-specific fields layered on top of the universal sections.

Extra sections for custody attendances

Before you leave the station

Why it matters

File review. A supervisor, or a colleague covering the next stage, should be able to pick up the file and see what was disclosed, what you advised and why, and what happens next, without having to ask you.

LAA assessment and audit. The 2025 Standard Crime Contract Specification (paragraphs 8.32 to 8.34) only allows work that is evidenced on the file in timed and dated attendance notes, and the Legal Aid Agency's Criminal Bills Assessment Manual says standardised notes with no reference to the client's instructions or the advice given are not satisfactory evidence for anything but the briefest attendance. See attendance notes for legal aid billing.

Complaints and your own protection. If a client later says they were not advised about something, or the case turns on what was disclosed at the station, the note made at the time is your record of what happened.

Download the checklist or template

Print this page with the button above, or download the free attendance note template, which follows the same sections. For the method of writing each section, see how to write an attendance note, and for a finished note, see the attendance note examples.

Custody Note All Records search page with status filters (All, Drafts, Finalised, Archived, Deleted), type filter, sort order, and a single search box for client, UFN, station, custody number or date
All Records: every attendance you have written, with the same checklist applied, end to end.

Do it at the station

Custody Note is attendance-note software for Windows and Mac that sets out each section above as guided fields, works offline, and exports a PDF for the file. It's free during beta.

Every section above, built into guided fields.

Windows and Mac. Free during beta, no credit card.

Download free

Frequently asked questions

What must a police station attendance note include?

Nine sections: case identifiers, notification and arrival, disclosure, consultation and advice, any prepared statement, the interview, the outcome and next steps, a time summary, and the LAA billing fields. Custody attendances also need detention, welfare and rights details.

What is an attendance note in law?

A timed, dated record made by a solicitor or representative of work done for a client: who was there, what was said, what advice was given and why. At the police station it is the main record of the attendance. See the glossary entry for the full definition.

What is an attendance note? (glossary)

Does the LAA require specific information on attendance notes for billing?

Yes, in effect. Under the 2025 Standard Crime Contract Specification (paragraphs 8.32 to 8.34), you can only claim for work supported by evidence on the file, in the form of timed and dated attendance notes, and a claim not supported by written evidence will not be paid. The LAA's Criminal Bills Assessment Manual adds that standardised notes with no reference to the client's instructions or the advice given are not satisfactory evidence for anything but the briefest attendance, and that notes should identify who did the work where the contract requires a particular fee earner. Check the current versions of both documents.

How soon after the attendance should the note be written?

At the time, or as soon as possible afterwards and before you leave the station if you can. A note made at the time is more reliable than one reconstructed from memory, and the times and dates it records are what support the claim.

What are the most common attendance note mistakes?

Recording "disclosure given" without the detail, not recording the reasons for the advice, missing times for travel, waiting and interview, and leaving bail conditions as "standard bail". See the common mistakes guide for more.

Common attendance note mistakes

Is there a free attendance note template?

Yes. The free UK attendance note template follows the same sections as this checklist and can be downloaded and adapted to your firm's procedures.

Free attendance note template (UK)

Is this checklist legal advice?

No. It's professional workflow guidance for solicitors and accredited representatives recording police station attendances in England and Wales. It doesn't advise what to do in any particular case, and it doesn't replace your firm's own standards or the Standard Crime Contract.

Can our firm or training provider link to this checklist?

Yes. You may link to this page from intranets, training materials, or public websites. Use the citation box on the page for suggested anchor text and HTML. Please describe it accurately as workflow guidance, not legal advice.

Next steps

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