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Who Is Custody Note For?

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Product editorial team — criminal defence workflow guidance for England and Wales. Content reviewed for general professional workflow accuracy; not legal advice.

Custody Note is built for anyone who attends police stations and needs structured, reliable attendance notes — whether you are on the duty rota, a freelance representative, or part of a larger criminal defence firm. Defence representation is independent of the police; your notes support your professional duty to the client.

The software is designed around the realities of police station work: poor connectivity, time pressure, and the need for records that satisfy supervisors, billing teams, and the LAA. Choose your role below to see how Custody Note fits your specific workflow.

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